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Web.com Reviews

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Web.com is a website building service that offers two distinct paths to getting your website up and running. You can choose to DIY your website, and use their easy template choices to create your own site. Or, you can hire Web.com to create a website for you. They’ll take your information and requests, and create the perfect site for your business.

Not to be confused with a similar service called Webs, Web.com has been serving small businesses since 2001, as both a website design and hosting service, as well as a marketing service that can help you get clicks and boost your business on popular social media websites. Their services can work for any type of small business, including creative freelancers who need a portfolio option. There are e-commerce elements that you can use, and there’s also a blog element that can help you stay in touch with your client base. If this sounds like the type of service you need, Web.com may be worth checking out.


REVIEW

It’s important to note that the real advantage of Web.com is in the choices that you can take advantage of. In addition to having a Web.com expert build your site for you, you can also pay a very low price (currently $1 per month) for an additional mobile version of your site to be built. This means that your viewers aren’t seeing a scrunched version of your whole site, but rather a beautiful version of your content specifically arranged for their phones or other mobile devices.

Add on the SEO targeting, Facebook boosting services, and the other marketing services that Web.com offers, and it’s easy to see why so many people choose to start building a website with this service.

Unfortunately, sometimes things really are too good to be true. The overwhelming evidence is that Web.com’s contracts and payment processing leave much to be desired, and that their customer service is lackluster at best. For example, while there are many, many pages on the Web.com website that promise extremely cheap discounts on services for the first month, almost unanimous reports across the Internet reveal that your first month’s charges will be higher than you expected. Additionally, many users report difficulty in cancelling after a “first month is free” trial, thanks to a buried clause that allows Web.com to charge you based on a “verbal agreement” to use their services upon signing up for the free trial.

And the problems don’t end there. Objectively, Web.com’s services are much more expensive than other website building platforms, and their advanced develop features are limited. Most of the cool features that users liked, such as the e-commerce elements, the marketing tools, and others, are all add-ons that you must pay extra for each month.


RATINGS

7.4 Total Score
Great

Web.com is a website building service that offers two way to getting your website up and running: DIY with their easy template choices or hiring Web.com to create a website for you.

Price
8
Features
6.5
Ease of Use
8.1
Templates
6.8
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BRAND REPUTATION COMPARISON

Web.com
71 %
Competitors
50 %

USER ENGAGEMENT COMPARISON

Web.com
70 %
Competitors
50 %


POPULARITY TREND COMPARISON

Web.com
71 %
Competitors
50 %


PROS:
  • Multiple choices for building a site
  • Portfolio, blog, and e-commerce options to fit your business needs
  • Ability to create specific mobile version of your site for a low extra price

CONS:
      • Pricing and cancellation policies are not clearly laid out
      • User reviews across the Internet overwhelmingly report bad experiences
      • Almost all features cost extra, and the prices are higher than comparable website building services




CONCLUSION

If you have no time to build your own site, and you want a basic online home without any extra frills, Web.com’s Build It for You service may be a great option to look into. If you’re ready to commit to a service, and be done with shopping around, it’s easy to get started with Web.com and stay put for many years with them. For everyone else, there are many other web-building platforms that offer more features at better prices.

Have you had an experience with this company?  Please share your Web.com Reviews below.


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