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The Home Service Club Reviews

Home Service Club Website

The Home Service Club Overview The Home Service Club Reviews The Home Service Club Ratings The Home Service Club Pros and Cons The Home Service Club Conclusion The Home Service Club Website


The Home Service Club offers home warranties to homeowners and people who are buying or selling their home. The company provides services to all of the United States, except for California.


REVIEW

Home Service Club offers some of the most comprehensive home warranty plans on the market. They cover things that other companies don’t include in their plans. They have two plans to choose from.

Standard Coverage includes the most important systems and appliances in the home, like air conditioning and heating, plumbing and electric systems, water heaters, ceiling fans, garage door openers, garbage disposals and central vacuums. Additionally, the appliances covered include refrigerators, oven range cooktops, dishwashers, clothes washers and dryers, freestanding icemakers, built-in microwaves, trash compacters and built-in food centers.

Comprehensive Coverage builds upon the Standard Coverage plan, adding additional plumbing coverage, along with coverage for ductwork, doorbells, exhaust and attic fans, pest control, instant water dispensers, smoke detectors, hot water pumps, gas and water leaks, sump pumps, whirlpool motors and pumps, and alarm and telephone wiring.

Purchasers can choose from a variety of optional add-on coverage, including warranties for additional clothes washers and dryers, and dishwashers and water heaters, freestanding refrigerators, freezers and icemakers, built-in refrigerators, jetted bathtubs, pool and spa equipment, roof coverage, sewer ejector pumps, water softeners and well pumps.

To make a claim, consumers can log into their Home Service Club account online, or call the Home Service Club hotline during business hours. Home Service Club then coordinates with local contractors, and provides the claimant with the contact information to make an appointment. At the time of the diagnosis appointment, the policyholder has to pay the contractor a service call fee, which is $65, $95, or $125, depending upon the premium the policyholder has chosen. The contractor will diagnose the issue and relay the facts to Home Service Club, who will decide if the item should be repaired or replaced. If it is to be repaired, the contractor may fix it the same day, or will return when the required parts are available. If

Most of the consumer reviews for Home Service Club are positive, even those left on the Better Business Bureau website, which is notoriously filled with negative experiences. They report a simple claims experience, respectful and knowledgeable service providers and friendly customer service from Home Service Club representatives.

While an overwhelming number of reviews are positive, some consumers do complain of Home Service Club’s replacement policy. They report receiving low payouts that don’t cover a fraction of what it will cost to replace the appliance or system with a comparable product.


RATINGS

9.5 Total Score
Excellent

The Home Service Club offers some of the most comprehensive home warranty plans on the market. They cover things that other companies don’t include in their plans.

9Editor's score
Plans
9.1
Price
8.5
Service
8.9
Customer Support
9.5
10User's score
Plans
10
Price
10
Service
10
Customer Support
10
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BRAND REPUTATION COMPARISON

The Home Service Club
90 %
Competitors
50 %

USER ENGAGEMENT COMPARISON

The Home Service Club
84 %
Competitors
50 %


POPULARITY TREND COMPARISON

The Home Service Club
61 %
Competitors
50 %


PROS:
  • Trusted Reputation
  • Very low number of negative reviews from customers
  • More comprehensive plans that competing companies

CONS:
      • Not available in California
      • Service call fees can be high
      • Reports of low payouts for replacements





CONCLUSION

Home Service Club is a contender for the home warranty provider with the best reputation among their customers, according to online reviews from real customers found around the Internet. They provide coverage for many items that are not normally included in warranty plans from competitors, and reportedly offer speedy claims services. When it comes to home warranties, Home Service Club should be one of the first stops for consumers.

HSCwarranty.com

The Home Service Club offers home warranties to homeowners and people who are buying or selling their home. The company provides services to all of the United States (except for California).



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1 Comment
  1. Reply
    Jack T April 23, 2018 at 12:34 pm
    5
    Plans
    100
    Price
    100
    Service
    100
    Customer Support
    100

    I have a trim beard and so I use the GFCI outlet in the bathroom almost every other morning. last week when I try to use it it wouldn’t work and I had to click both buttons I tried resetting it it didn’t work. I had to rush off to work but when I got to work I entered a claim online. I was really impressed that I received a call about an hour later from an electrician to set up an appointment to come repair the GFCI outlet at my house. The outlets been repaired but I just wanted to say thanks for the good service.

    + PROS: Great customer service Great call back time
    - CONS: NONE
    Helpful(2) Unhelpful(0)You have already voted this

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