The Home Service Club Reviews
The Home Service Club offers home warranties to homeowners and people who are buying or selling their home. The company provides services to all of the United States, except for California.
Home Service Club offers some of the most comprehensive home warranty plans on the market. They cover things that other companies don’t include in their plans. They have two plans to choose from.
Comprehensive Coverage builds upon the Standard Coverage plan, adding additional plumbing coverage, along with coverage for ductwork, doorbells, exhaust and attic fans, pest control, instant water dispensers, smoke detectors, hot water pumps, gas and water leaks, sump pumps, whirlpool motors and pumps, and alarm and telephone wiring.
Purchasers can choose from a variety of optional add-on coverage, including warranties for additional clothes washers and dryers, and dishwashers and water heaters, freestanding refrigerators, freezers and icemakers, built-in refrigerators, jetted bathtubs, pool and spa equipment, roof coverage, sewer ejector pumps, water softeners and well pumps.
To make a claim, consumers can log into their Home Service Club account online, or call the Home Service Club hotline during business hours. Home Service Club then coordinates with local contractors, and provides the claimant with the contact information to make an appointment. At the time of the diagnosis appointment, the policyholder has to pay the contractor a service call fee, which is $65, $95, or $125, depending upon the premium the policyholder has chosen. The contractor will diagnose the issue and relay the facts to Home Service Club, who will decide if the item should be repaired or replaced. If it is to be repaired, the contractor may fix it the same day, or will return when the required parts are available. If
Most of the consumer reviews for Home Service Club are positive, even those left on the Better Business Bureau website, which is notoriously filled with negative experiences. They report a simple claims experience, respectful and knowledgeable service providers and friendly customer service from Home Service Club representatives.
While an overwhelming number of reviews are positive, some consumers do complain of Home Service Club’s replacement policy. They report receiving low payouts that don’t cover a fraction of what it will cost to replace the appliance or system with a comparable product.
The Home Service Club offers some of the most comprehensive home warranty plans on the market. They cover things that other companies don’t include in their plans.
BRAND REPUTATION COMPARISON
USER ENGAGEMENT COMPARISON
POPULARITY TREND COMPARISON
- Trusted Reputation
- Very low number of negative reviews from customers
- More comprehensive plans that competing companies
- Not available in California
- Service call fees can be high
- Reports of low payouts for replacements
Home Service Club is a contender for the home warranty provider with the best reputation among their customers, according to online reviews from real customers found around the Internet. They provide coverage for many items that are not normally included in warranty plans from competitors, and reportedly offer speedy claims services. When it comes to home warranties, Home Service Club should be one of the first stops for consumers.
The Home Service Club offers home warranties to homeowners and people who are buying or selling their home. The company provides services to all of the United States (except for California).